Get Help

💫 Need Help? We're Here for You!

We’re so glad you’re here — and we’re always happy to assist you.

If you have any questions about your order, our products, shipping, or anything else, please check the information below or reach out directly.

 

📬 Contact Us

If your question isn’t answered here, feel free to email us: ✉️ help@lamucidesign.com
We aim to respond within 1–2 business days.

 

📦 Order & Shipping Info

Processing Time: Orders are usually shipped within 2–5 business days.

Shipping Confirmation: You’ll receive a tracking link once your order ships.

Shipping Delays: Please allow extra time during holidays or peak times.

 

❓ Frequently Asked Questions

Where is my order?
You can track your shipment using the tracking link sent to your email. If it hasn't arrived, please contact us.

Do you ship internationally?
Yes! We ship worldwide. Shipping rates are calculated at checkout.

Do you accept returns or exchanges?
Due to the nature of our products, we do not accept returns unless the item is damaged or incorrect. If something went wrong, please reach out — we’ll make it right.

 

💖 Thank You

Thank you for supporting La Muci Design! We’re a small team creating soulful tools for self-discovery, and your support means the world.